There are lots of shared hosting companies out there, still many of them are resellers that have limited resources, especially when it comes to support. A way to distinguish them is the option to get in touch with the company over the phone. The type of support that you'll get through this way of communication may vary based on the supplier - some provide expert telephone support, various others offer basic and customer support only as some matters are more time-consuming and it's much easier to be resolved with a support ticket, particularly when the situation needs to be escalated. Still, it is good to know that you can get in touch with your website hosting supplier since there're numerous small-scale problems which can be taken care of effortlessly and in a timely manner through a call, not mentioning that you'll be able to get more information about the services before you become a client.

Phone Support in Shared Hosting

If you decide to acquire one of our Linux shared hosting, you'll be able to contact our support team over the phone for 14 hours every day. We will help you select the perfect plan for your websites as we realize that it is better to discuss this kind of matters with a live person. If you already own an account, we will assist you with your sales/billing questions and general matters, even with some tech situations which do not involve a lot of time or escalation to an administrator since it is more convenient to open a ticket for time-consuming problems in order to have all the communication in one place. We now have telephone numbers in the US, the United Kingdom and Australia, so you'll be able to call the one you prefer and talk with our agents.

Phone Support in Semi-dedicated Servers

If you want additional info about the Linux semi-dedicated servers that we provide, you have the option to call one of the three support lines that we have around the world - in the United States, the United Kingdom and Australia. In this way, you can check ahead of time if our solutions will be suitable for your websites. If you are already our customer and you've got a semi-dedicated account, you can contact us over the phone for fourteen hours a day about any kind of billing or common issues. For strictly tech issues you can use our ticketing system and communicate with our tech support because sometroubles just need additional time to be solved, still we will help you over the phone with numerous minor technical problems as well, saving you the time and efforts.