Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • The Help section integrated into our Online Control Panel offers a selection of help articles and regularly asked questions. Aimed toward fixing any common issue that you may possibly stumble upon, they are written by our support team of competent techs.

  • Top quality support service

  • Educational Video Clips

  • For those of you who’d like to learn how to remedy a regularly experienced issue by watching an educational video, we have added a compilation of video tutorials to our Online Control Panel. All the instructional videos are concise and easy to follow. They offer visual demonstrations of different site administration activities.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24–7 technical support service and a 1–hour response guarantee. Our seasoned tech support engineers will be available to you night and day to reply to your queries and to sort out any issue that you might face. Just send a customer support ticket from the Help Center section and we will get back to you in a flash.